Photoshop CC & .RAF files

Discussion in 'Image Processing' started by Piano, Apr 17, 2017.

  1. Piano

    Piano FujiXspot Regular

    52
    Nov 28, 2016
    Nigel
    After updating Photoshop CC and Lightroom CC in Creative Cloud 3 days ago I have found a number of problems.
    1) Lightroom will import .RAF files no problem. However, after processing, I try to open (CTRL+E) in Photoshop CC and get a message saying that I need to update my Camera RAW plug in to the latest version in Photoshop 9.10. ????? File opening options are either a) Render using Lightroom or b) Open anyway or c) cancel. So - "open anyway". I should mention that I DO have version 9.10
    2) Photoshop does actually open, but the image doesn't, I get zilch. Camera RAW plug in version in Photoshop is 9.1.1.461 which it tells me is up to date.
    3) Using the "open" option in Photoshop CC and selecting a RAF file from Windows Explorer gives me a message "Photoshop Cannot open this file. If you are attempting to open a RAW file from a digital camera, make sure (then I get a link to an Adobe article KB407111 uk).
    4) I can open TIFF, jpeg and RW2 from GX8 with no problem, it seems just the Fuji files are affected and as I say, it is only since updating Creative Cloud.

    Any thoughts appreciated - I have a return call booked to Adobe so fingers crossed.
     
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  2. Mike G

    Mike G FujiXspot Top Veteran Subscribing Member

    603
    Oct 7, 2016
    London
    Mike Gorman
    Have you updated ACR from Creative Cloud?
     
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  3. Piano

    Piano FujiXspot Regular

    52
    Nov 28, 2016
    Nigel
    Yes Mike - all up to date.
     
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  4. Mike G

    Mike G FujiXspot Top Veteran Subscribing Member

    603
    Oct 7, 2016
    London
    Mike Gorman
    I just tried this for myself and I get the same message, when I open anyway the photo does load but it takes a while and does not load via ACR but straight to Ps!

    I think you've found a bug, maybe because you have already processed the image in Lr you don't need to use ACR because you've already used the Lr variety of ACR.
     
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  5. Piano

    Piano FujiXspot Regular

    52
    Nov 28, 2016
    Nigel
    Could be they've changed something under the hood Mike - thanks for looking. This method has always worked for me whenever I've finished editing in Camera Raw and transfer to PS for further tweaks so I'm stumped as to why it is behaving differently now.
     
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  6. Mike G

    Mike G FujiXspot Top Veteran Subscribing Member

    603
    Oct 7, 2016
    London
    Mike Gorman
    Just opened a file from my computer into Ps and ACR opens as version 9.10.

    So it would seem to me that the Lr version of ACR that is not reporting to Ps that it is 9.10 when a file is transferred from Lr to Ps!
     
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  7. unstable_rider

    unstable_rider FujiXspot Regular

    107
    Apr 2, 2017
    USA Minnesota
    Paul
    Gadzooks. Adobe has been dickering with their updates across the board. Their "updates" over the weekend to my Creative Suite Cs5 ended in disaster too. I typed up a rant elsewhere on the forum today about it.
     
  8. Piano

    Piano FujiXspot Regular

    52
    Nov 28, 2016
    Nigel
    I just checked on Adobe Forums where I had also asked for feedback and apparently, although Lightroom ACR is 9.10 on my machine, AND although Creative Cloud tells me that Photoshop CC is up to date, it wasn't. A bug of some sorts but now I've updated with their standalone installer it works again! Thanks for your assistance Mike.

    It appears that a lot of problems have been created by the last Adobe updates.....
     
  9. Mike G

    Mike G FujiXspot Top Veteran Subscribing Member

    603
    Oct 7, 2016
    London
    Mike Gorman
    My pleasure.