X-T2 back to Fujifilm!

Discussion in 'Fuji X-Mount Cameras' started by Mike G, Jul 26, 2017.

  1. Mike G

    Mike G FujiXspot Top Veteran Subscribing Member

    604
    Oct 7, 2016
    London
    Mike Gorman
    Sadly I have had to send my beloved X-T2 to Fuji for repair to cure randomly refusing to start necessitateing removal of the battery to get it to start! There seems to be no pattern to this annoying bug. Here's hoping Fuji can wave their magic wand for me!
     
  2. KillRamsey

    KillRamsey Super Moderator

    Feb 15, 2013
    Hood River, OR
    Kyle
    Keep us posted with their findings, please.
     
    • Agree Agree x 1
  3. Lightmancer

    Lightmancer Super Moderator Subscribing Member

    Feb 2, 2013
    Sunny Frimley
    Bill Palmer
    That's a bugger. As Kyle says, let us know how you get on.
     
    • Agree Agree x 1
  4. merlin

    merlin FujiXspot Veteran

    412
    May 25, 2017
    Northern New Mexico
    Merlin Emrys
    Sory to hear this, but I have read about it on a few other forums. Hopefully you have another camera to keep being creative!
     
  5. BobbyT

    BobbyT Super Moderator Subscribing Member

    Dec 31, 2013
    Louisville, Ky
    Bobby Tingle
    Bummer. Hopefully you have it back quickly.
     
  6. Mike G

    Mike G FujiXspot Top Veteran Subscribing Member

    604
    Oct 7, 2016
    London
    Mike Gorman
    Thanks everyone, I'm pretty sure that Fuji will sort it out. As it was/is my only camera, I'm into thumb twiddling territory for a while!

    The problem seems sporadic and unpredictable, and has happened a few times, I almost decided not to send it in, because of the randomness but my warranty runs out in September so opted to send it in, hopefully they won't take too long, fingers crossed.

    I recall that fellow member Iansky had the same problem on his X-T2 and got it repaired quite quickly.
     
  7. Tim Williams

    Tim Williams Twilli53 Subscribing Member

    135
    May 31, 2017
    Central Florida, USA
    Tim Williams
    Mike I saw there was a problem reported with the X T1 and also the X70 where it would power off then back on with an error message. The temporary fix was to remove the battery and also replace the SD card with a different one. Saw this last night on a you tube video of Street Shooters. The error occurred when they were filming a review with the X70 and Ricoh GR. Don't know if this is the issue you're having but hope they get you fixed up soon.
     
  8. Mike G

    Mike G FujiXspot Top Veteran Subscribing Member

    604
    Oct 7, 2016
    London
    Mike Gorman
    Tim, thanks but not the same fault. What happens seemingly randomly is that when switching on the camera is dead, requiring the battery to be removed for a few seconds and then replaced to get the camera to start! Only using genuine Fuji batteries and approved Lexar X2000 32 GB cards.
     
  9. Tim Williams

    Tim Williams Twilli53 Subscribing Member

    135
    May 31, 2017
    Central Florida, USA
    Tim Williams
    Wow sounds almost diabolical. Hope they find a permanent fix fast.
     
  10. plaatje

    plaatje FujiXspot Regular

    51
    Mar 11, 2016
    Jos
    Really bad luck, hope Fuji will fix it and send it back, quick!
     
  11. Mike G

    Mike G FujiXspot Top Veteran Subscribing Member

    604
    Oct 7, 2016
    London
    Mike Gorman
    Cheers Plaatje.
     
  12. merlin

    merlin FujiXspot Veteran

    412
    May 25, 2017
    Northern New Mexico
    Merlin Emrys
    Here is a long thread on another Fujifilm forum relative to this issue.

    X-T2 freezing
     
  13. Mike G

    Mike G FujiXspot Top Veteran Subscribing Member

    604
    Oct 7, 2016
    London
    Mike Gorman
    The reasons for lock up seem very varied, wierd!
     
  14. merlin

    merlin FujiXspot Veteran

    412
    May 25, 2017
    Northern New Mexico
    Merlin Emrys
    From all the posts I have read about this issue, it would seem that Fuji has no idea what is causing it! But obviously many X-T2 users have not (so far) experienced this.

    Does not, however, bode well for my X-T2 which is due to arrive within a few hours.... :(
     
  15. Mike G

    Mike G FujiXspot Top Veteran Subscribing Member

    604
    Oct 7, 2016
    London
    Mike Gorman
    I'm beginning to suspect Firmware 2.0 update, but I can't be sure!
     
  16. KillRamsey

    KillRamsey Super Moderator

    Feb 15, 2013
    Hood River, OR
    Kyle
    That would be an easy fix for Fuji, if so.
     
  17. Mike G

    Mike G FujiXspot Top Veteran Subscribing Member

    604
    Oct 7, 2016
    London
    Mike Gorman
    Good news, today my repaired X-T2 returned to my sweaty little hands. :bravo-009:

    According to the document enclosed the Main PWB was replaced as was the top plate. Also the camera firmware was updated to 2.11, so just maybe part of the problem was firmware related?

    All this cost me not a penny due to the camera being just in the warranty period which runs out in September, well done Fuji. It now looks like a new camera as the top plate replacement also meant that the dials which had a dodgy numeral paint have obviously replaced when the top plate was changed. It's nice to have it back, and as a bonus it came with a 126 battery installed which I had not sent back with it. I can stop biting my fingernails now.

    Once again I can go back to being a happy chappie!
     
    Last edited: Aug 7, 2017
    • Like Like x 6
  18. plaatje

    plaatje FujiXspot Regular

    51
    Mar 11, 2016
    Jos
    End good all good
     
  19. Mike G

    Mike G FujiXspot Top Veteran Subscribing Member

    604
    Oct 7, 2016
    London
    Mike Gorman
    So true Jos, reminds me of the English phrase of "Alls well that ends well" which hopefully is correct!
     
    • Like Like x 1
  20. merlin

    merlin FujiXspot Veteran

    412
    May 25, 2017
    Northern New Mexico
    Merlin Emrys
    Look forward to seeing more of your wonderful photographs, now that your baby is back home! But FW 2.10 is still the latest at the Fuji website. Maybe they are about to release 2.11...