XF 27 broke

Discussion in 'Native Lenses' started by dirk, Oct 31, 2013.

  1. dirk

    dirk FujiXspot Rookie

    Oct 31, 2013
    Today my XF 27 broke. When I turned on the camera it said "Turn camera off and on again.", but that didn't change anything. I noticed the front element of the lens didn't retract correctly, was stuck quite far out and moved only a tiny bit on turn on/off. Has this happend to anybody else so far?
    I sent it in right away and wonder how Fujifilm will react.
  2. allennat

    allennat FujiXspot Rookie

    Don't have the 27mm, but my first 60mm front fell off while putting the lens hood on *correctly* after owning it for 3 days. I returned mine to store and got a new one that was perfect from the release date until last week when I sold it.

    probably just unlucky person who got the defect :/

    Hope all goes well :)
  3. Armanius

    Armanius FujiXspot Top Veteran

    Feb 1, 2013
    Welcome to the forum Dirk. Hope you get the issues resolved quickly. How long did you have it for?

    I have a XF27 coming next week.
  4. flysurfer

    flysurfer X-Pert

    Feb 1, 2013
    Rico Pfirstinger
    This typically happens when users attach filters that extend to more than 39mm at the other end. Like (too) thin mall step up rings.
  5. dirk

    dirk FujiXspot Rookie

    Oct 31, 2013
    I had it for about 3 months. Put a 39mm Filter on the first day and never took it off. Just until I sent it in yesterday. ;)
    What I dimly recall is the lens did lock up once in the beginning but didn't show those symptoms ever since.
    Found another thread over at: http://www.fujix-forum.com/index.php/topic/12168-bad-27mm/
    Not an overwhelming amount of reports though.
  6. WT21

    WT21 FujiXspot Regular

    Feb 1, 2013
  7. dirk

    dirk FujiXspot Rookie

    Oct 31, 2013
    Got it back today and it is working fine again!
  8. Peter Chin

    Peter Chin FujiXspot Regular

    Feb 2, 2013
    Did they state what the issue was?
  9. dirk

    dirk FujiXspot Rookie

    Oct 31, 2013
    They wrote that they did repair the AF motor. And that they are sorry.